Return and Refund Policy for Mystic Astrologers

At Mystic Astrologers, we are dedicated to providing you with unparalleled astrology services and consultations. Our commitment is to ensure your satisfaction and offer transparent policies in the event that you are not fully content with our services. Please review our return and refund policy below:

1. Astrology Consultation Services:

- Refund Eligibility: Refunds for astrology consultation services are considered on a case-by-case basis. If you feel the service did not meet your expectations or if there are technical issues, please contact our customer support within 72 hours of the consultation.

- Refund Process: To request a refund, send an email to payments@mysticastrologers.com with your order details and a brief explanation of the reason for the refund request. Our team will review your case and respond promptly.

2. Digital Products (E.g., Astrology Reports):

- Refund Eligibility: Refunds for digital products such as astrology reports are available within 7 days of the purchase date, provided the product has not been downloaded or accessed.

- Refund Process: To request a refund for a digital product, contact mailto:payments@mysticastrologers.com with your order information. Refunds will be processed within 7 business days.

3. Subscription Services:

- Cancellation: You can cancel your subscription at any time by accessing your account settings. Cancellations made before the next billing cycle will not incur additional charges.

- Refund Process: Subscription fees are non-refundable. Upon cancellation, you will have access to the subscription features until the end of the current billing period.

4. Incorrect or Defective Orders:

- Resolution: In the rare event of receiving incorrect or defective items related to physical products, please contact our customer support within 14 days of receiving the order. We will arrange for a replacement or issue a refund, as deemed appropriate.

5. General Refund Information:

- Communication: All refund requests must be submitted through our official customer support channels, including order details and a clear reason for the refund.

- Processing Time: Refunds will be processed within a reasonable timeframe, typically within 7 business days.

Disclaimer:

Mystic Astrologers is not responsible for any advice or consultation provided. All services are intended for educational purposes only. Please consult your personal astrologer before making any significant decisions.

Contact Information:

For any inquiries or refund requests, please reach out to our customer support team at [payments@mysticastrologers.com](mailto:payments@mysticastrologers.com).

Mystic Astrologers reserves the right to update or modify this refund policy at any time. Any changes will be reflected on this page. It is advisable to review our policies periodically.

Thank you for choosing Mystic Astrologers for your cosmic guidance. Your satisfaction is our cosmic priority.

Last updated: [8th January 2024]